Well, 2020 is nearly over, and most of us won't miss it! It hasn't been as bad for us Kiwis as many of us probably feared — but I'm sure it's been worse than expected for many of you. But it’s time as every year to express our gratitude to the people who make it happen. Thank you first to our clients. Your support, friendship and patience are very much appreciated. We're painfully aware that the end of the year has been made difficult by supply chain and courier issues that will have impacted some of you. We're very grateful that you choose to make us part of your own and your To View More >>

Well, another year is over — our 50th! — and it’s time to express our gratitude, as always, to the people who make it happen. Thank you first to our clients. Your support, friendship and sometimes patience are very much appreciated. We're honoured that you choose to make us part of your own and your clients' stories. Thank you to our regulars, and to the people who joined us for the first time this year. Thank you also if you’ve just rejoined us. It’s great to have you back. And thank you to our amazing staff! Everything we produce is handmade. Work doubles, trebles To View More >>

Valentine's Day is upon us, and what better way to mark the day than to ponder the wonder of love. Charlotte Christian, wedding photographer and self professed enthusiast of all things love, talked to us about celebrating personal stories of love through photography. Love is something we should celebrate every day, she says. "Sometimes in our busy lives we forget to take a moment to dwell on what we have in life, and all the different kinds of love that we receive. I think when we take the time to celebrate and appreciate people who give us love, it flourishes and then in turn, spreads to those To View More >>

I got a little reminder about walking in our customers' shoes this week. We ran a survey asking regular users about twelve Workspace functions and features, from ordering albums to hosting to shopping cart sales — how important they were to people, how often they used them in Workspace, and how easy they were to use. The thing is we (OK, I) focused on how photographers experience Workspace, but not on how it works for your customers. That’s pretty bad, but in a sense understandable … because although at Queensberry we use Workspace heavily every day (in fact the entire To View More >>

Before we close the doors for our holiday break we hold team get-togethers at the Bindery and Lab. Every year they're truly inspiring, and I thought I’d try and tell you why, and say thank you. The chart shows Queensberry's work in progress for the last nine months, lifted from yesterday's daily management report. It shows, more clearly than words, how our business trebles every November and December, as it has for more than 40 years. We call this hay-making season, a nod to my farming background. You have to make hay while the sun shines, and when I was a kid our neighbours turned To View More >>

Well,  Saturday the 21st June is the shortest day down under … or as we call it, Mid-Winter Christmas. Our friends up north are cranking up for the wedding season (busy busy busy), while in our part of the world people tend to be wrapping up one season, thinking about the next. But I’ve been thinking how we can save you TIME and MONEY :) First... Time! Wedding photographers get so busy with post-production, and yet we can help with that and it won’t cost a penny. I’m talking about our FREE ALBUM DESIGN AND COLOUR CORRECTION service. More than half our customers are To View More >>

Don't miss out on our great Mid-Winter Christmas special, which ends 31 July… 1. Free design and free colour correction on all our pro books and albums - a big saving and maybe a chance to try these services for the first time on us. 2. If you want to sell albums you need display samples! We're offering 50% sample album discount on all our professional books and albums (normally 25%). PLUS we'll do free colour correction and design on those as well. It doesn't get better than that. So no reason not to take advantage of our mid-Winter Christmas. We do the work, you save the time and the money To View More >>

We're closing the gap on our timezone differences! We know it can be tricky when you're wanting to get under way with your work but you're battling with different time zones. We want to make getting in touch with us as easy as possible, so the good news is, we've extended our customer service support hours! From today onwards our open times are 6am to 5pm and 8pm to 12am Monday - Friday UTC/ GMT +12 hours. If you need help figuring it out, there's a handy time zone converter here. During these times you can also access our live help (available via our website). Please note we will not have To View More >>

Our IT support team are moving our phone server this Thursday the 10th of May New Zealand Time, so all Queensberry phone lines will be offline between 2pm and 6pm NZST. If you do have an emergency during that time, we will have extra support on email for those few hours so you won't be left in the lurch. All the best from everyone at Queensberry To View More >>

Everyone has a different workflow, there's no question about it. Most wedding photographers have a shooting season and…the rest of the year. Depending on your clients, album design could be year round, but if you're lucky, you finish your album season shortly after your shooting season. The "downtime" is used for maintaining your business, small shoots, networking, and maybe taking it easier. One of the most important things to take care of during this time is organizing and backing up files. I 'm afraid album files get forgotten sometimes. I can't stress enough, you should back up your files. To View More >>